SWDT provide maintenance services include both hardware maintenance and support services, and network, software maintenance and support services. Hardware maintenance and support services are preventive and remedial services that physically repair or optimize hardware, including contract maintenance and per-incident repair. Hardware support also includes online and telephone technical troubleshooting and assistance for setup, and all fee-based hardware warranty upgrades. our abled and experienced partners allow us to respond rapidly to any service request: 24 hours a day, seven days a week. And because we’ve been at this for more than 3 yrs, you can rest assured we’ll always be here to back up our promise. With Network Maintenance & Support services from SWDT, you’ll have all the system support you need. If something should happen to your network system, we offer emergency disaster recovery services. Software maintenance and support services include long-term and pay-as-you-go (incident-based) support contracts. hardware and network support and maintenance contracts include remote troubleshooting and support provided via the telephone and online as well as installation assistance and basic usability assistance.